Overview

The Process Improvement Officer is responsible for providing strategic support to the Restaurant Systems Manager in the integration and formulation of processes that will deliver effective systems in restaurant operations management. The role shall also support the RS Manager in ensuring the effectiveness of implemented systems through proper management of initiatives on food safety, systems standardization, business process improvements, store management systems, labor productivity, capacity planning, and store layout improvements.

This role also performs functional and administrative activities specific to calendar management of RS & Channels Department activities, budget tracking, and store opening requirements.

Responsibilities

• A. Complete Systems & Procedures Development
  • Proposes and drafts guidelines on implementing procedures for the development and improvement of materials, systems, standards, and proced...