This Process Improvement Manager will lead strategic initiatives to optimize sales processes, enhance digital sales systems, and develop POS front-of-house solutions across all stores. Leveraging expertise in business analysis and process engineering, the role will drive efficiency and effectiveness while ensuring compliance with regulations and data security standards. This function involves spearheading system development, executing POS launches, and mitigating risks to support sustainable growth and operational excellence.

• Sales Management
• Lead the development and refinement of the restaurant sales management process, serving as the subject matter expert and author of best practices.
• Identify opportunities for process improvement and innovation to enhance sales effectiveness and efficiency.
• Collaborate with operations and main office stakeholders to ensure alignment of processes with organizational objectives and customer needs.