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Process Improvement Expert

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ISS
📍 West Midlands, United Kingdom
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Location West Midlands
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Posted June 11, 2026
🚗
Commute Local Area
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Job Description

Job Description

We are looking for someone who will work closely with stakeholders and process experts to assess current-state processes, design future-state solutions, and implement change across people, process, and technology to improve efficiency, quality, and control across the organisation.

Key Responsibilities

  • Lead end-to-end process improvement initiatives from discovery through implementation and embedding, delivering measurable improvements in efficiency, quality, and customer outcomes.
  • Analyse, map, and redesign end-to-end business processes using as-is and to-be assessments, root cause analysis, and process diagnostics.
  • Identify bottlenecks, control gaps, and performance variation, recommending opportunities for simplification, standardisation, automation, and waste reduction.
  • Design practical, scalable, and compliant future-state processes, operating models, standards, and operating procedures aligned...

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    📍 Location Details

    🌆
    City
    West Midlands
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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