Take a vital role at Manulife as a Process Transformation Consultant focused on Group Benefits. This hybrid position suits a seasoned Six Sigma Black Belt with a passion for operational excellence.
You'll spearhead process transformation efforts that drive measurable improvements across Group Benefits Operations. Collaborating with senior leaders and employing advanced data analytics, you will shape effective solutions that enhance flow, reduce variation, and optimize service delivery while using Lean methodologies.
Key Responsibilities:
• Lead essential process improvement initiatives aligned with business goals
• Implement DMAIC for root cause analysis and sustainable solutions
• Focus on outcomes such as cost efficiency and customer experience
• Conduct value stream mapping to identify process efficiencies
• Work with tech teams to leverage automation for improvements
Requirements:
• Six Sigma Black Belt certification is required
• 5+ years of experienc...