Faststream Recruitment are working with a leading freight and logistics business to recruit a Process Excellence Manager in Kent. This is an exciting opportunity for a process-driven leader with experience in freight, compliance, and customer onboarding to drive operational transformation and efficiency.

The Role:

- Lead the customer onboarding and freight process compliance functions, ensuring smooth, efficient, and compliant processes across the business.
- Manage and develop teams responsible for freight onboarding, compliance, and administration, delivering exceptional service to B2B freight customers.
- Oversee CRM control, rate loading, and authorisation processes, ensuring data integrity and operational efficiency.
- Collaborate with internal stakeholders and external partners to deliver freight-related transformation projects and process improve...