Join Xplore Inc. as the Director of Process Excellence and Enablement, focusing on revenue growth through optimized operations. Make impactful changes to improve service quality for rural Canadians.
This influential role leads process improvement initiatives that benefit both customers and internal teams. The ideal candidate should have over 10 years of demonstrated success in process excellence, possess a strong analytics background, and communicate effectively with diverse stakeholders. Responsibilities include developing frameworks for process optimization and ensuring alignment with financial goals.
Key Responsibilities:
• Lead the process optimization strategy for customer and internal operations
• Develop and implement a common framework for excellence
• Collaborate with cross-functional teams for seamless process redesign
• Establish metrics and governance for process performance
• Drive cost savings and improve employee productivity
Requirements:
• Ba...