Process Excellence Consultant - Cebu City

About the job Process Excellence Consultant - Cebu City

About the job Process Excellence Consultant-Healthcare (onsite in Cebu City)

Nature Of the Account: Healthcare

Qualifications:

Bachelor's degree or equivalent work experience required.

Must successfully pass ALIGHT quality program certification for partner quality leaders.

Coaching experience minimum of five years.

Knowledge of quality and coaching best practices. Management tools. And resources, multiple service (DC, DB, HM, HR, payroll, etc.) business knowledge.

Experience working and leading broader customer care initiatives and projects that create enterprise results.

Strong facilitation and presentation skills.

Ability to independently solve client business problems.

Responsibilities:

Manage, coordinate and facilitate new Partner Team Lead/Specialist training, continuing education and on-...