Location: Johannesburg | Work Type: Hybrid | Job ID: J107206 About our client: Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement. What you will be doing: Designs, implements, and maintains major and minor workflow processes and components for clients, including automated workflow processes, ensuring effective integration with various systems. Facilitates process evaluation workshops and customer journey mapping with stakeholders when implementing new or improving existing processes. Provides onsite training and documentation to support training and implementation of new solutions. Ensures that ...