Job Summary:

The Process Automation Solutions Manager reports to the manager of the Process Automation Center of Excellence (PA CoE) under the GBS Digital Transformation. 

The Process Automation Solutions Project Manager’s role is to identify, lead and execute the GBS organization’s strategic goal: process automation transformation across the GBS E2E business work streams utilizing Lean and Agile project management methodologies to deliver bottom line quantified results. This includes performing business process assessment, project planning and coordination, process automation technical design facilitation, technical coordination with cross functional teams and sustainment through standard procedures and bot governance.

In collaboration with the E2E business areas, the Process Automation Solutions Project Manager will take the lead role in the process automation ideation, development of change management plan, designing the bot gov...