**Description**
**Pro Sales Customer Care Representative**
At Percepta, we bring first-class service across each market we support. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**
The Customer Care Representative is the initial contact for dealership personnel and vehicle owners. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
**During a Typical Day, You’ll**
+ Perform all Customer Care responsibilities with consistent reliability.
+ Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including:
+ Accurately respond to customer inquiries.
+ Document customer contacts.
+ Initiate outbound contacts as appropriate.
+ Provide onl...