Principal Technical Product Manager, Prime Video Commerce Personalization and Member Experience

Job ID: | Amazon Development Centre (London) Limited

Hundreds of millions of customers open Prime Video every week. They trust us to help them find something great to watch. Increasingly, they expect us to help them discover title offers, channel and bundle subscriptions that match their interests. Today, we break that trust in small but compounding ways. A customer declines an offer and sees it again minutes later. A new subscriber gets upsells before finding a show they love. A loyal viewer showing signs of leaving receives a generic message that ignores everything they have ever watched.

Key job responsibilities

• Own the customer problem end-to-end. Define the vision, strategy, and roadmap for Commerce Personalization across all Prime Video surfaces – homepage, detail pages, checkout, notifications, and partner storefronts.
• Elimin...