Essential Duties and Responsibilities:
- Lead and execute sensitive, high-risk investigations (e.g., harassment, discrimination, retaliation, serious misconduct), including matters involving senior leaders and significant organizational risk; gather evidence, conduct interviews, assess credibility, and document findings.
- Advise HR and business leaders on appropriate actions, risk mitigation, and employee experience considerations; provide guidance on corrective actions, performance and behavior expectations, conflict resolution, and documentation requirements.
- Coach and support Employee Relations Specialists and Senior Specialists; review investigation plans, case notes, interview outlines, and other case documentation for quality, consistency, and alignment with process and policy; provide feedback to strengthen Employee Relations capabilities.
- Support and guide triage and case management by assisting with intake, assessment, and case assi...