Experience:

 total 12+ yrs. of experience as ServiceNow Developer

Worked in ITSM, ITOM, CSM organizational structure.

Experience in implementing the following Core ITIL Process modules: Incident, Problem, Change, Service Catalog and CMDB

Prerequisite:

ServiceNow Design and Development experience

ITIL knowledge

ServiceNow System Admin Certification

ServiceNow Certified Application Developer

Written and verbal communication skills

Experience of working in multi-domain structure in ServiceNow

Responsibilities:

Work on major and complex development projects/enhancements for ServiceNow. Customizing the tool as per business requirements.

Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, J...