**Overview**

We are expanding our team with a **Principal Software Engineering Manager** to support the delivery and reliability of Microsoft solutions for commercial and enterprise customers.

In this role, you will guide a team of software engineers working on complex technical challenges across Windows client, Windows Update, and Windows reliability. The role focuses on shaping technical direction, maintaining operational quality, and supporting consistent, high-quality customer experiences.

This position combines people leadership, technical engagement, and business impact. You will support engineers through regular connections, feedback, and career development discussions, while fostering a team environment centered on accountability, learning, and continuous improvement. You will also help coordinate team response to live-site issues, incidents, and customer escalations.

Work in close partnership with product managers and engineering teams acr...