**Principal Project/Program Manager**

**Why Join AT&T**

This is an opportunity to help shape how large-scale customer care initiatives are delivered at AT&T. If you are a strong project leader who thrives in complex, cross-functional environments and enjoys driving operational improvement, we encourage you to apply.

AT&T is looking for candidates who think differently, challenge respectfully, communicate transparently, collaborate effectively, and are ready to lead change in a fast-moving environment.

**Overall Purpose:** This role is responsible for supporting project execution and ensuring alignment to scope, schedule, and budget through effective resource coordination and the use of industry-standard methodologies. Supporting call delivery program execution for Consumer Customer Care call centers, this position drives work end to end—from intake through deployment—and partners across Care and Technology teams to move call delivery initiatives for...