nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Product Manager for KYC Africa (KYCA) owns the product vision, roadmap, and customer engagement strategy for nCino’s KYC/FICA SaaS platform, serving financial institutions across the African market. This is a high-impact, externally-oriented role at a pivotal moment in the product’s evolution, with significant feature expansion planned in the near term. The Senior PM will lead the voice-of-customer programme, establish and run a Customer Advisory Board, and work directly with Sales, Engineering, and Operations to align product direction with commercial strategy. This role operates as the primary product authority for the KYCA platform.

Essential Functions

• Validate — Own the voice-of-customer programme. Lead customer discovery engagements, aggregate market data, mine usage analytics, and synthesise insights into clear product signals. D...