Principal Officer – Repairs

Location: Local Authority
Contract: 6 months (with potential extension)

Aatom Recruitment is currently seeking an experienced Principal Officer – Repairs to join a local authority on an initial 6-month contract, with the possibility of extension.

About the Role

This is a key leadership role responsible for delivering a high-quality, customer-focused repairs service. You will lead operational teams, manage contractor performance, and drive continuous improvement across the repairs and maintenance function.

Key Responsibilities

* Lead and manage the responsive repairs service, ensuring strong performance from in-house teams and contractors

* Oversee business support functions across repairs and voids

* Manage repairs cases from identification through to completion

* Handle disrepair cases and customer complaints

* Monitor performance and implement service improvements

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