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Principal Lead, Observability & AI Ops
First Abu Dhabi Bank FAB
📍
abu dhabi, United-Arab-Emirates
Location
abu dhabi
Posted
June 05, 2026
Commute
Local Area
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Job Description
Role specific responsibilities
- Define and implement the enterprise observability blueprint
- Define SLI/SLO frameworks in collaboration with engineering teams
- AIOps Enablement
- Implement AI-driven event correlation and incident prioritisation
- Lead reduction of P1/P2 incidents through improved detection and prevention
- Design real-time operational dashboards for executive reporting
- Ensure seamless integration with ITSM platforms (e.g., ServiceNow)
- Embed AI-driven insights into Major Incident Management processes
- Lead and develop a high-performing Observability & AIOps team
- Manage budgets, vendor contracts, and technology roadmaps
- Collaborate with Enterprise Architecture, Cloud, Security, and Application Engineering functions
- Ensure alignment with ITIL, SRE, and enterprise governance frameworks
- Report on operational he...