**Overview**

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (EngOps) – the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of EngOps, you’ll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of empowerment, inclusion, and growth mindset defines how we work.

Every day, customers stake their business and reputation on our cloud. You can help EngOps keep them secure, resilient, and ready.

In the new era of AI, this role within Eng Ops Data & Applied Sciences team will provide you the opportunity to work on cutting-edge GenAI and ML (Machine Learning) solutions that drive specific, measurable, and impactful improvements to key areas of Azure customer experience...