Principal Associate, Brand- Market Research and Social Insights
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Job Description
Overview
Principal Associate, Brand- Market Research and Social InsightsCapital One Auto is seeking a strategic researcher with experience in social listening and curating industry insights to inform business outcomes. This role will be a part of the Capital One Auto - Brand Awareness team, with a focus on B2C & B2B market research. You will be the voice of the customer, translating real-time expectations and digital conversations into actionable insights that shape our future products, services, communications and marketing programs. The ideal candidate is a strategic, analytical, resourceful, team player that is passionate about the power of evidence-based insights.
What you’ll do:
Translate complex, real-time social conversations and customer feedback into compelling, actionable insights that fuel business strategies, product improvements and communications programs.
Serve as a subject matter expert in social and digital ...