At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital is seeking a Pre-sales Solution Architect to join our SandcastleCX team. This is a 100% remote role, expanding beyond our existing team in North America. The SandcastleCX program is designed to go beyond a demo or traditional sandbox. We provide a dedicated and custom-built cloud environment enabling clients to explore CX technologies like CCaaS, CRM, AI, Analytics, and proprietary IP. Customers can validate integrations, workflows, and platform capabilities in a live, configurable environment.We currently need to hire an experienced Pre-sales/Solution Architect focused on Amazon AWS Connect technologies. Your role is that of a technical subject matter expert supporting pre- and post-sale proof of concept customer engagements featuring Amazon te...