Location: Manchester

Key Responsibilities

Client Relationship Management

• Become an active part in the care of clients and be wholly familiar with contacts/clients and dealing with basic client queries as appropriate
• Manage the production of documents and check returned work produced by the CLS team/speech recognition for accuracy/formatting, before it is passed to the relevant lawyer
• Taking and making client related calls, dealing with and handling message taking as appropriate
• Liaise with Clients & Markets to assist with the organisation of, and providing support for, scheduling client events, tender meetings, client training etc.
• Assist with the organisation of tenders and pitches to ensure the document creation process is managed effectively and to the highest standards, liaising with appropriate contributors as necessary
• Manage client contacts and ensure new prospects, clients and cont...