Post‑Sales Solutions Engineer

you’ll own the customer journey from implementation to expansion. You’ll ensure smooth onboarding, robust integrations, and lasting success for our global banking, asset management, private equity and advisory clients.

You will:

• Lead technical onboarding for new clients – integration + data connectivity, configuration, technical validation to drive time‑to‑value in partnership with CSM.
• Deliver client training sessions and knowledge‑sharing workshops as part of onboarding.
• Provide proactive technical support and troubleshooting to customers if not resolved through support, working closely with Product, Engineering and Science as needed.
• Deliver the services and deliverables agreed as part of the customer contract aligned to the agreed scope, timelines, and SLAs.
• Scope Professional Services opportunities with the Professional Services Lead for existing customers and execute on the...