The Post Sale/Professional Services Engineer is a cornerstone of our customers’ success, acting as a trusted advisor to new clients and helping them realize the true power and value of our platform. You will lead customers through architectural design and solution implementation in challenging environments. Additionally, you will acknowledge, analyze, and resolve software questions and issues encountered during the post-sales process. This position requires a talented individual who excels in comprehensive problem analysis, software support, customer management, and customer service. The role involves coordinating and interacting with technical teams based in Tel Aviv and reporting to our VP of Customer in Israel. This position is available in the USA or Canada.

Qualifications

• Provide customers with a best-in-class service experience and become a trusted adviser – Lead solution architecture design, implementation process, user journeys, and onboarding.
• ...