DTC Vikings is seeking a Retention Specialist to take charge of the full post-purchase customer journey across our brands. This role is strategic, requiring data-driven decision-making to implement upsells, cross-sells, subscription settings, and retention strategies.

Ideal candidates will have a strong background in DTC brand retention roles, proven results in increasing customer lifetime value, and deep knowledge of Shopify. Join a dynamic team that values experimentation and proactive ownership in a remote setting.