Mercier Consultancy MD is excited to offer a fantastic opportunity for a Portuguese Speaking Support Specialist to join our team in Sofia! This role comes with paid relocation support, making your transition smooth and hassle-free. As a key member of our customer service team, you will provide exceptional support to Portuguese-speaking customers, ensuring their needs are met with professionalism and care.

Your Role

As a Portuguese Speaking Support Specialist, your main focus will be to assist customers with their inquiries and provide solutions across various communication channels. Your expertise will contribute to a positive customer journey and reinforce our reputation for outstanding service.

Key Responsibilities

• Respond promptly to customer inquiries in Portuguese via phone, email, and chat.
• Resolve issues related to products or services efficiently and accurately.
• Maintain accurate records of customer interactions and...