Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Hospitality & Tourism industry. This role is ideal for passionate individuals who thrive in dynamic environments and are dedicated to providing outstanding service to Portuguese-speaking guests and clients.

Responsibilities

• Deliver exceptional customer service to Portuguese-speaking clients across various communication platforms, including phone, email, and chat.
• Assist customers with reservations, inquiries about services, and provide detailed information about hospitality offerings.
• Handle customer complaints and feedback professionally, ensuring a positive experience for all guests.
• Collaborate with internal teams to address customer needs and streamline service delivery.
• Maintain a comprehensive understanding of company services, policies, and industry trends to assist client...