About The Role

We are hiring for this position out of our Toronto and Vancouver offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

The Portfolio Specialist plays a key role in supporting mortgage portfolio operations by delivering both client‑facing service and hands‑on administrative support. This position is ideal for someone who values accuracy, structure, and exceptional customer service. In this role, you will focus on executing routine, process‑driven tasks that ensure the smooth day‑to‑day functioning of the Portfolio Specialist team. Responsibilities include managing shared inboxes, generating client statements, updating internal banking systems, and maintaining accurate records and documentation. The work is highly organized and guided by established procedures, making it well‑suited to individuals who take pride in precision and efficiency.

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