Mercier Consultancy is thrilled to announce an opening for a Polish Speaking Customer Service Representative for our Client, a leading Digital Wallet Provider. This position will be based in Greece, where you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to digital wallet services and financial transactions.

Your fluency in Polish will be essential in helping clients navigate our digital wallet platform, answering questions about features, troubleshooting issues, and ensuring a seamless user experience for all customers. You will play a pivotal role in delivering high-quality service and fostering customer trust in our financial solutions.

Responsibilities

• Provide outstanding customer service in Polish through phone, email, and chat regarding digital wallet inquiries
• Assist customers with account setup, transactions, and resolving any issues they may encounter
• Educate clients about pro...