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Policy Servicing Analyst (12 months contract)

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Zurich Insurance Company
📍 Kuala Lumpur, Malaysia
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Location Kuala Lumpur
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Posted June 20, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Summary


Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.

Key Responsibilities

  • Support Life and Family Servicing requests processing and approve up to authority limit assigned.
  • Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:
  • Liaise and coordinate with superior and IT or system support.
  • Assist superior in participating project meeting.
  • Assist superior in prepare system/business requirement and business process review.
  • Prepare test script and Perform User Acceptance Testing,
  • Prepare sign off document from stakeholder.
  • Prepare implementation sign off document.
  • Assist superior to monitor the result.
  • Provide ...

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    📍 Location Details

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    City
    Kuala Lumpur
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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