Join TD Insurance as an Auto Claims Advisor in Pointe Claire, Quebec. Provide crucial support to customers after accidents and ensure their claims are resolved effectively.
In this role, you will help customers navigate the claims process from the moment of an accident, demonstrating outstanding customer service and communication skills. You'll gather and verify essential documentation while working with vendors to reach fair and timely settlements. Your contributions will enhance our team's efficiency and client satisfaction.
Key Responsibilities:
• Coordinate all aspects of claims management
• Collect and confirm required documentation
• Reconcile vendor estimates for settlements
• Measure and report on productivity metrics
• Partner with external repair services and partners
Requirements:
• Strong customer service focus
• Superior negotiation and communication skills
• Excellent time management
• Research skills for claims scenarios
• Provincia...