PURPOSE:

The Point of Sale (POS) & Business Systems Technician is responsible for implementing, maintaining, troubleshooting, updating and enhancing all technology related to restaurant operations and corporate office management. 

PRINCIPLE ACCOUNTABILITIES:

• Perform remote and onsite support for POS Database, including installing/removing, troubleshooting, maintaining, repairing and/or upgrading Digital Menu Boards, Inventory Codes, Pricing, Products, Ordering, Biometric Fingerprint Readers, Product Holding Units, Drive Thru Timers, Labor Tracking, Electronic Payment Systems, etc.
• Develop full understanding of the Company’s standard operating procedures to evaluate needs and create plans for aligning and improving systems
• Gather and complete all requests from end users, setting and effectively communicating realistic project goals, schedule...