Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role?

About the Role
My client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.
As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.
Key Responsibilities
Customer Support & Service Management

Act as the main point of contact for customers following product delivery.
Manage service requests, customer enquiries, complaints, and technical support queries via telephone and em...