Role : Physiotherapy TL – Homecare & Clinic, Gurgaon
Location : Gurgaon
Department : Homecare Medanta
Key Responsibilities:
Manage daily operations of homecare and clinic physiotherapy services
Plan and Mange rosters, shifts, leave planning, and replacements
Ensure optimal therapist utilization and service continuity
Handle patient, therapist, and doctor escalations
Coordinate with OCC, billing, sales, and operations teams
Meet, coordinate, and act as the key liaison with hospital doctors and clinical staff for patient discussions, therapy planning, referrals, and treatment alignment
Ensure adherence to clinical protocols, documentation, and quality standards
Conduct clinic and field visits to monitor service quality and therapist performance
Ensure compliance with clinical SOPs and safety guidelines
Support internal audits, clinical reviews, and compliance checks
Prepare and share regular MIS and reports on operations, utilization, escalations...