RSD Human Resource Management Consultancy

On-site - Quezon City | 1-3 Yrs Exp | Bachelor | Full-time

Responsibilities

• Lead and supervise a team of certified PHRNs to ensure high-quality patient care.
• Coordinate daily operations within the BPO/Call Center environment.
• Provide training and support to team members to enhance performance and development.
• Maintain accurate records and documentation for compliance and audit purposes.
• Communicate effectively with medical staff and manage escalated patient concerns.

Qualifications

• Educational Qualifications: Bachelor’s degree in Nursing or a related field.
• Experience Level: 1-3 years of experience in a healthcare or BPO environment.
• Skills and Competencies: Proven bedside experience and active PHRN license required.
• Responsibilities and Duties: Team leadership experience in a BPO setting i...