Position Summary Industry:
Pharmaceutical Sector
Job category:
FMCG, Retail, Wholesale and Supply Chain
Location:
Cape Town
Contract:
Permanent
Remuneration:
Market Related
EE position:
Yes
Introduction Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Responsibilities
Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
Administration of scripts and or any other claiming/capturing related procedure
Accurate and complete handling of all profiles worked on
Interact with health care professionals where needed
Problem solving and follow up of queries
Duties
Interact with customers via telephone or other means regar...