About the job Personal Lines Underwriting Manager

Duties and Responsibilities:

Ensure that all stakeholder (e.g. clients, insurers etc) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal and external stakeholders Ensure and contribute to achieving own and company required client satisfaction targets Ensure cancellations are minimized Ensure retention targets are achieved Ensure growth targets are achieved Provide expert personal lines advice to internal and external stakeholders Act as liaison between client facing and internal servicing teams to channel information, request for documentation etc. Deal with service complaints or escalations and ensure that client needs are satisfied Ensure that personal lines underwriting practices adhere to compliance and quality requirements Conduct regular audits of personal lines underwriting to ensure high standards of quality are maintained Compile, and distrib...