Job Summary

Responsible for IOA account management activities including: Client service and communications; team leadership; directing daily tasks and work activities of Account Coordinators and CSRs; team productivity quality, and service levels; implementation of client insurance policies, administrative processes, tracking, renewals, new policy set-up, online rating, invoicing, accounts receivable monitoring, audit and contract review, and policy review data management/entry; team and individual processional developmental identification for sales opportunities. What You’ll Do: • Manages an assigned book of business, meeting all performance requirements regardingproduction, quality, and service, and ensuring that no liability associated with errors and omissionsoccur.• Regularly interacts with new and existing clients as needed on moderately to high complex P/Laccounts.• Responsible for devising creative solutions to meet client needs as to coverage ...