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Job Description
Your Purpose
Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant, a high-performance sales role for commercially driven professionals who excel at building trust, guiding customers, and closing high-value bookings. This is a consultative, relationship-based position, where you will support customers at key decision moments, helping them choose the right cruise experience while contributing directly to conversion and revenue growth. With a strong sense of ownership and pride, you will create meaningful interactions that reflect the quality and care of MSC Cruises, building trust and driving results in a fast‑paced, multilingual environment.
Your Impact
High‑Value Conversions
- Lead consultative sales conversations with strong objection handling and urgency management
- Guide customers from interest to confirmed bookings with a focus on high‑value itineraries and upsell
- Take full ownership of in...