As a key member of the Senior Leadership Team, the Performance Manager plays a critical role in leading our North Island Performance Team. Reporting to the Head of Performance, you will oversee all quality assurance, compliance, and trade management activities—ensuring not only that we meet our contractual obligations but that we consistently exceed expectations.

You’ll lead a team of five based in Havelock North, Gisborne and Palmerston North, driving performance across quality standards and trade partner relationships. Working within a defined performance assurance framework, you’ll ensure that all processes and outcomes align with our high standards and client requirements.

Key Responsibilities

• Lead and support the North Island Performance Team to deliver excellence in quality, compliance, and operational outcomes.
• Build and maintain strong, collaborative relationships with Trade Partners, internal teams, and clients, working through c...