Looking for a JR level PC Support Technician. A+ Certification and 1 year of experience is preferred.
Description
PC Support Technician
Our customer is looking for a PC Support Technician who will work in a factory environment and troubleshoot hardware (laptops, PCs, peripherals) and software (Windows/Office) for end-users. Successful candidates will be expected to follow established documented processes, perform software and hardware break/fix. This includes disconnecting computing equipment and networking equipment during factory changes as well as helping customers via phone, in person and remotely. Occasional travel to different local sites. Position requires a heavy amount of walking (steel toed boots will be required and provided). This position is part of a team supporting our customer 24X7 with multiple shifts, responding to tasks associated to SLA/SLO (Service Level) agreements.
Responsibilities:
o Primary Responsibility - Perform onsite troubleshooting, repairs...