PBX Operator

Koloa Landing Autograph Collection - Koloa, HI 96756

Overview

Salary Range $23.00 - $26.00 Hourly Position Type Temporary Job Shift Any Category Admin - Clerical

Description

POSITION PURPOSE

The PBX Operator serves as the main point of contact for all guest requests and needs. Responsibilities include answering calls, recording the guest requests, and conducting wake-up calls.

ESSENTIAL RESPONSIBILITIES

• Handle incoming and outgoing phone calls.
• Operate the hotel switchboard in an efficient, courteous, and professional manner to provide quality operations which maximize guest satisfaction.
• Direct phone calls to the appropriate departments.
• Monitor and track guest requests. Ensure guest requests are completed in a timely manner.
• Utilize hotel radio systems to communicate with other departments.
• Provide guest wake-up calls done manually with offer ...