FUNCTIONS

People Services:Drive operational performance of the People Services team ensuring a high level of quality and compliance in processes and procedures to achieve an excellent performance standard.Share insights and learnings to ensure the team has full visibility of how the People Services team delivers against business requirements.Ensure standardised HR processes are effectively implemented and services are delivered in a consistent and common way in all applications, monitoring escalations and identifying and implementing opportunities for improvements within agreed timelines.Responsible to keep documentation, processes and knowledgebase up to date managing controls to ensure appropriate compliance Review and manage the status & volumes of daily workload. Ensure effective management of resource is in place for peak times to ensure business demands are met and ensure that those carrying out the tasks know what is expected of themEncourages sh...