We have an exciting opportunity for a full-time Payments & Order Specialist to join our expanding team! In this position, you will be part of a mission-critical team responsible for handling all incoming and outgoing customer payments. You will have the opportunity to develop your decision making and commercial judgement and be deeply involved ensuring a seamless customer journey. If you are a high performer, you will have an opportunity to build a career in a fast-growing organisation.

The Position

• Processing incoming and outgoing customer-related payments such as buy & sell orders, deposits, and withdrawals in multiple currencies.
• Making decisive and practical decisions on how to handle payments, while considering context, customer experience, and business objectives.
• Address customer inquiries related to payments and orders.
• Liaise with global customers on verification, due diligence, issuing payment reminders & ...