Schneider Electric has an exciting opportunity to join our Payment Services team as a Payment Services Specialist! What will you do: Serve as the primary program lead for assigned Payment Services customers, owning the end-to-end customer experience beginning in the implementation phase through the ongoing delivery Act as the central point of contact for all payment-related inquiries, providing guidance, resolving issues, and ensuring timely, high-quality support Lead customer engagement through recurring performance reviews, delivering insights on service performance, trends, and opportunities for improvement Own and communicate the narrative of service delivery, ensuring clear, consistent messaging while aligning customer expectations to defined service scope Partner with internal teams to troubleshoot and resolve payment, processing, and funding-related challenges, driving timely resolution and escalation when needed Advocate for customers while maintaining program integrity by bala...