This is a full-time, fixed term staff position.


The Division of Biokinesiology and Physical Therapy is seeking a Patient Services Specialist to enhance the patient experience at the USC Physical Therapy-Montrose clinic. The Patient Services Specialist performs a variety of administrative duties in a clinic or practice. Provides assistance to patients and to faculty/staff within the clinic.


Job Accountabilities:

+ Greet patients and determines nature of visit.

+ Registers new patients and assigns patient IDs. Collects patient information, co-payment, patient account balance, and verifies insurance eligibility and coverage level for new and returning patients. Scans ID, insurance cards and collects all required forms. Alerts practitioners of patient's arrival.

+ Verifies all insurance utilizing telephone contacts and web inquiries. Determines if patients' insurance is contracted with USC. Ensures required authorization of ser...