Enhance patient experiences at FYidoctors Tecumseh as a dedicated Patient Services Specialist. In this full-time position, you’ll provide top-tier service and seamlessly assist our patients every step of the way.
Your work will involve greeting patients, managing their appointments, and facilitating comprehensive eye care through pre-testing. You'll also handle billing and assist patients with eyewear pickups and adjustments. This role requires effective communication and a strong commitment to patient satisfaction.
Key Responsibilities:
• Greet patients to create a welcoming atmosphere
• Handle patient check-ins and check-outs efficiently
• Conduct pre-testing to support eye care
• Coordinate appointments and manage payments
• Ensure exceptional service for all patients
Requirements:
• Retail experience is a plus
• Ability to thrive in a fast-paced environment
• Proficient in MS Office Suite
• Strong communication and interpersonal abilities
• Co...