**Role Overview**

Sodexo is seeking a **Patient Services Manager** to lead food service operations at UMass North Pavilion in Worcester, MA. This role will oversee a team of 19 frontline associates and supervisors, ensuring exceptional patient dining experiences while supporting clinical and operational excellence. The ideal candidate will bring strong leadership, healthcare food service experience, and a passion for patient satisfaction. This role offers a consistent schedule with no late nights and every 3rd weekend rotation.

**What You'll Do**

+ Oversee daily operations of the Patient Dining Program, ensuring high-quality meal service and patient satisfaction
+ Lead, mentor, and develop a team of 19 associates, fostering a positive and engaged work environment
+ Conduct daily patient rounding and service recovery to enhance the overall patient experience
+ Collaborate with clinical teams, dietitians, and nursing staff to support patient dietary ne...