Description
Patient & Provider Liaison: Managing communications and patient education regarding ER visits, inpatient hospital resources, and Early Bird Alert portals.
Benefits & Enrollment: Providing marketing and enrollment assistance, and working closely with brokers and benefits specialists.
Administrative Support: Handling inbound/outbound calls and ensuring smooth transitions for patients between medical settings
Skills
Customer service, care coordination, call center environment, prior authorization, insurance verification, benefit verification, data entry, excel data entry, Project coordination, Project management, Medical
Top Skills Details
Customer service,care coordination,call center environment,prior authorization,insurance verification,benefit verification,data entry,excel data entry
Additional Skills & Qualifications
Excel- Must be able to hide, copy, paste, and fliter within excel.
Insurance Verifications
Authorizations
Data Entry