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Patient Experience & Service Recovery Advisor
SSM Health
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Oklahoma City, United States
Location
Oklahoma City
Posted
June 27, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
**It's more than a career, it's a calling.**
OK-SSM Health St. Anthony Hospital - Oklahoma City
**Worker Type:**
Regular
**Job Highlights:**
This is a hybrid position based in Oklahoma, requiring a minimum of three days onsite each week, with flexibility for additional in-person time as needed. The role will also involve occasional travel to Shawnee, St. Anthonyβs Midwest, and Jefferson City.
The ideal candidate brings a strong regulatory background combined with analytical expertise and coaching capabilities, enabling them to provide strategic recommendations, drive interventions, and support performance improvement. This individual should be a self-starter with a confident executive presence and the ability to operate independently while influencing stakeholders.
**Job Summary:**
Enhances the patient and customer experience by analyzing feedback, coaching teams and guiding improvement initiatives through developm...
OK-SSM Health St. Anthony Hospital - Oklahoma City
**Worker Type:**
Regular
**Job Highlights:**
This is a hybrid position based in Oklahoma, requiring a minimum of three days onsite each week, with flexibility for additional in-person time as needed. The role will also involve occasional travel to Shawnee, St. Anthonyβs Midwest, and Jefferson City.
The ideal candidate brings a strong regulatory background combined with analytical expertise and coaching capabilities, enabling them to provide strategic recommendations, drive interventions, and support performance improvement. This individual should be a self-starter with a confident executive presence and the ability to operate independently while influencing stakeholders.
**Job Summary:**
Enhances the patient and customer experience by analyzing feedback, coaching teams and guiding improvement initiatives through developm...